Privacy Policy

This Privacy Policy describes how Mr Tyro collects, uses, and safeguards your personal information when you use our website, online services, and branches.

By using the Services, you consent to the practices described in this policy.

Account and contact information you provide, such as your name, mobile number, and email address.

Order and appointment details, including the products you view or purchase and the branch and time you select.

Technical information collected automatically, such as device type, browser, and usage data, to help us operate and improve the Services.

To process your orders and appointments, confirm availability, and coordinate fitment at your selected branch.

To communicate with you about your bookings, provide customer support, and send service-related notifications.

To improve our products, personalise your experience, and ensure the security of the Services.

We share information with our branches and supply points only as needed to fulfil your orders and appointments.

We may share data with trusted service providers (for example, payment processors and hosting providers) who are bound to protect it, and where required by law or to protect our legal rights.

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language), and understand how the Services are used.

You can control cookies through your browser settings, although some features may not function properly if cookies are disabled.

We keep your personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to certain processing.

To exercise these rights, please contact us using the details on our website.

The Services are not directed to children under 18, and we do not knowingly collect personal information from them.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

We may update this policy from time to time. The latest version will always be available on this page with its effective date.

If you have any questions about this policy or how we handle your data, please contact us through the contact details provided on our website.